Frequently Asked Questions (FAQ's)

Shipping:

How can I check the status of my orders?

All orders are processed within 1 business day. Once your order is dispatched, you'll receive a confirmation message with your tracking details to keep you updated.

What is the expected delivery time?

Orders typically arrive within 3–7 business days, excluding Sundays and public holidays. The exact delivery time depends on the destination.

How does the delivery process work?

We partner with reliable courier services for all deliveries. Once your order is shipped, we’ll notify you with a tracking number. All that’s left is for you to get excited.

What is the cost of shipping? 

All orders are shipped free of charge.

 

Returns:

How can I return an item from my order?

We're sorry to hear you've changed your mind! Please let us know the reason for the return we want every customer to love their purchase. To initiate a return, email us at trendyfy.in1@gmail.com, or WhatsApp - +918360036938 and we’ll guide you through a smooth and hassle-free process.

What should I do if I receive a damaged item?

We sincerely apologize for the inconvenience. Kindly share a photo or video of the damaged item with us via email or WhatsApp, and our team will immediately review and address the issue. Rest assured; we’ll work quickly to resolve it to your satisfaction.

What is the cost of Return/Replacement?

We offer free return pick-up through our courier partner (subject to availability in your area).


 Return/Refund Policy - Refund policy – Trendyfy

Product Information:

We source Unique products you won't find anywhere else, ensuring you stand out from the crowd. 

Payments:

How do I pay for an order?

Trendyfy offers multiple payment options to ensure a seamless shopping experience. All transactions made through Trendyfy’s trusted payment gateway partners are secured using advanced encryption technology, ensuring the confidentiality of your details at all times. You can choose from Internet Banking, Gift Cards, Cash on Delivery (COD), and digital wallets to complete your purchase. Trendyfy also accepts payments via Visa, MasterCard, Maestro, and American Express credit/debit cards within India.

Are there any hidden charges when I make a purchase?

No, there are no hidden charges when you shop on Trendyfy. The prices displayed on product pages are final and inclusive of all taxes. What you see is what you pay. Additionally, delivery charges are always free, with no minimum purchase requirements.

What is Cash on Delivery (C-O-D)?

Cash on Delivery (C-O-D) is a payment option available on Trendyfy.shop for customers who prefer not to make online payments. This service is available for most pin codes and allows you to pay in cash at the time of delivery. COD is Free on all orders no minimum amount required.

How to Pay Using a Credit or Debit Card?

We accept payments via Visa, MasterCard, and Maestro debit cards. To complete your payment at checkout using a credit or debit card:

  1. You will be redirected to your bank’s secure payment page.
  2. Enter your card number and expiry date.
  3. Provide the three-digit CVV number.
  4. Enter your online password issued by the bank to authorize the transaction.

Your payment will be processed securely.

Is It Safe to Use My Credit/Debit Card on Checkout?

Yes, absolutely! At Trendyfy, your safety and privacy are our top priorities. Your online transactions are protected by the highest levels of security available today.

Trendyfy employs advanced 256-bit encryption to safeguard your card information during transmission to the respective banks for payment processing. All credit and debit card payments on our platform are handled through secure and trusted payment gateways managed by leading banks. To enhance security, banks utilize the 3D Secure password service, adding an extra layer of protection through identity verification.

Additionally, we do not store your credit card information. It is used only once at the time of purchase and is immediately purged afterward to ensure your data remains secure.

Order Change/Cancellations:

How can I edit or change my order?

Once an order has been submitted, it cannot be modified. We strongly recommend carefully reviewing your cart to ensure all desired items are included, the shipping address is accurate, and your payment method is valid before finalizing your order.

How can I cancel my order?

To ensure we process your order promptly, cancellations are only accepted within 24 hours of purchase. If you are within this time frame, please contact us at trendyfy.in1@gmail.com, or WhatsApp - +918360036938. After this period, cancellations are not possible, but we are happy to assist with returns once your products are received. For more information on returns, please refer to the "How Can I Return My Order" section.

Return/Refund Policy - Refund policy – Trendyfy

 

About Us:

Welcome to Trendyfy, your one-stop shop for all things unique and exciting! We've been curating a collection of extraordinary products since 2020, driven by a passion to bring you fresh and innovative finds that set you apart.

Our Story: Standing Out from the Crowd

We started Trendyfy because we were tired of the same old products everywhere we looked. We craved a place to discover truly unique items that spark conversation and reflect your individuality. So, Trendyfy was born. Learn More

Follow Us On:

Facebook - Facebook.com/Trendyfy

 

Operational Address:

Ward No. 12 NR Dr. Gagandeep Rotarty Public School
Sunam (PB)
Pin Code - 148028